Our fulfillment process takes approximately 2-7 days for apparel products and 2–5 business days for non-apparel products.
You can track your order via our help messenger at the bottom right corner of your screen. Please have your order number an email associated with your purchase ready.
Delivery & Returns
Yes, delivery is free in US for purchases over $75. Otherwise, delivery is based upon the total product weight and delivery address.
Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.
Once your product has shipped, it takes on average 4 business days in the US; 3 to 8 days in Europe and 5 to 15 days for the rest of the world. If you have not received your products, feel free to contact us using our contact page.
You can return your product up to 14 days after receiving your order. Please make sure that the products are not worn, washed or damaged.
Refunds are processed the same way as purchases. For foreign customers, returns are the customer's expense. In US, returns are free for customers. In the case of a Chronopost delivery, the shipping costs will not be reimbursed.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order via PayPal, Apple Pay, Google Pay, etc.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.
You can contact us via email at firstname.lastname@example.org or if you'd like to mail us a letter you can send it to 3637 Mission Ave Bldg A Ste 4 PMB 41780 Carmichael, 95608. Additionally, we have our help messenger at the bottom right corner of your screen, which is usually the quickest way to get in touch with us.